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Draft. Customer sending is not open yet; details on this page may change before launch.

Why a verified domain isn't enough

A verified domain proves you control it. It doesn’t, on its own, allow you to send. weneed.email keeps these as separate steps so a mistake or a stolen key can’t turn into mail sent in your name.

Step What it means
Domain ready Ownership and authentication records check out.
Test sending You can send a small number of test messages to confirmed recipients.
Sender approved Your exact sender address is approved for real recipients.
Application active A message from your own application (not a dashboard test) reached a recipient’s server.

Each credential is tied to one exact sender address. There are no wildcard senders.

weneed.email holds messages instead of sending them when, for example:

  • a required DNS record disappears,
  • a credential is revoked (messages it submitted wait for your review),
  • a message’s expires_at has passed.

The message history shows why, and what to do next.