Skip to content
Draft. Customer sending is not open yet; details on this page may change before launch.

FAQ

No. It means the message is stored and queued. Delivery is recorded later in the message history.

Not in one message. Send one message per recipient, each with its own idempotency key.

Not at the moment. Link to the file instead.

Does verifying my domain create a mailbox?

Section titled “Does verifying my domain create a mailbox?”

No. Use an existing inbox as reply_to if you want replies.

Why can’t I send although my domain is verified?

Section titled “Why can’t I send although my domain is verified?”

Sending needs an approved sender as well. See Why a verified domain isn’t enough.

A message shows “unknown”. Should I send it again?

Section titled “A message shows “unknown”. Should I send it again?”

Not with a new key. weneed.email couldn’t tell whether the recipient’s server accepted it, so it doesn’t resend on its own. See Retries and duplicates.

Where can I see whether the service is down?

Section titled “Where can I see whether the service is down?”